play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4474914371
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. This will prompt a verification code (OTP) that you'll need to enter to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues after sending the OTP, try clicking on it again to see if it triggers. If the OTP expires without arrival, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, send your updated KYC details via email to our customer support team to facilitate a smooth account transfer. This will help resolve any issues and allow you to continue using your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and log back in to access the updated app. This should allow you to play without any complications.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, not including bonus rewards. You cannot withdraw bonus money collected separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays can cause additional waiting time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to your account settings to check your transaction history. If your withdrawal is not showing up, don't worry, it should be added to your wallet account within 24 hours. If you still encounter problems, you can contact the care centre for assistance.
Our team of customer support specialists is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience from start to finish. Furthermore, our generous bonuses and promotions available to our members will enhance your journey, providing you with even more opportunities to play and win.
To enhance your gaming experience, we offer a range of lucrative bonus programs, regular promotions, and a rewarding loyalty scheme. Our dedicated customer support team is available 24/7 to assist you with any questions or issues you may encounter. Whether you need help with a technical issue, have a question about a game, or simply want to know more about our promotions, our team is always ready to lend a hand. In addition to our excellent customer service, we also offer a wide range of games to suit all tastes and preferences. From classic slots to table games, video poker, and live dealer options, we have something for everyone. And with new games being added regularly, you'll always find something new and exciting to try. But it's not just about the games - it's also about the experience. That's why we've created a welcoming and engaging online environment, complete with a user-friendly interface and a range of features designed to make your gaming experience as enjoyable as possible. From personalized bonuses to exclusive rewards, we're committed to making you feel valued and appreciated as a member of our community. So why not join play exchange today and start enjoying the unparalleled fun and excitement of our online casino? With our unbeatable bonuses, promotions, and customer service, you'll be guaranteed a gaming experience like no other.